HIV Services

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HIV services

Our HIV service delivers specialist care to adults (over 16 years old) living with HIV infection.

What services do we provide?

  • Routine care, treatment and monitoring of HIV infection
  • Management of HIV related opportunistic infections including inpatient ward consults
  • Specialist HIV pharmaceutical advice and medicines information
  • HIV homecare delivery scheme
  • Joint specialist antenatal care
  • Psychological support for patients living with HIV

How can I access the service?

If you are over the age of 16 and are known to be HIV positive you can refer yourself by contacting us directly. You can also be referred to us by your GP or other healthcare professionals.

Please note that email communication may not be secure.

Your appointment

To book, change, or cancel your appointments please email us with your request on  our team will get back to you within 7 working days.

If it is urgent, or your appointment is within 7 days, please telephone us instead on 020 8296 3921.

It is important that you tell us if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Please attend your appointment on time to ensure that we are able to see you on the day.

Pharmacy and prescriptions

We have a specialist pharmacist in our clinic that can provide you with the information and support you need to take your medicines regularly.

Please note that some medicines, herbal remedies, and recreational drugs may interact with your HIV medication. We can provide advice on drug interactions, side effects, and medication adherence.

Prescriptions are normally produced when you attend your clinic appointment. You can opt to collect your medicines from the hospital or have them delivered by a home delivery service. 

If you are interested in the home delivery service please ask your doctor when you next attend the clinic.

We usually require 2 weeks’ notice to prepare your medication.

If you are running out please email us on  to let us know.

If you have less than 2 weeks of medication left then please telephone us on 020 8296 3921 and we will try and arrange an emergency (short-term) prescription.  

It is very important that you do not miss doses of your medication.

If you are running out, please contact the clinic to inform us of this giving at least 5 days notice but preferably 2 weeks notice.

Information about your records (HIV)

The Rosehill Clinic, as part of Sutton Health and Care, partners with Epsom and St Helier University Hospitals NHS Trust (ESTH) for many services including blood tests, prescriptions and X-rays/scans, inpatient admissions and specialist referrals.

Please be aware that notes, prescriptions and blood tests by the Rosehill clinic may be visible to certain members of other ESTH departments who are seeing you for medical care at ESTH (for example if you attend ESTH Accident and Emergency, ESTH outpatients or are admitted as an inpatient).

This is important to prevent you being given medication that may interact with your HIV medicine.

Your information will remain confidential and will only be seen by those who need to see it in order to provide you with the best possible care. Please note that if you have a local GP they may be able to view the results of any blood tests done at the hospital, including HIV tests.

If you are feeling unwell, worried about symptoms or wish to discuss a change of treatment, let us know and we will arrange an appointment. Urgent out of hours services are provided by the infectious diseases team at St George’s hospital. They can be reached via ESTH switchboard 020 8296 2000.

Information: For HIV & STIs

Information is available from the Terrence Higgins Trust website (opens in a new window).

Topics range from general information for gay and bisexual men who have sex with men (GBMSM), to living with HIV and other sexually transmitted diseases.


PrEP is a medication taken by people who are HIV-negative to stop them contracting HIV. It is up to 99% effective when taken correctly.

PrEP works by stopping the HIV virus from entering the cells in your body that it uses to reproduce itself.

PrEP is for anyone at increased risk of acquiring HIV.

Examples people who may be at increased risk of acquiring HIV include:

  • Gay, bisexual and other men who have sex with men
  • Trans women and non-binary people
  • If you or your partner/s come from countries with relatively high rates of HIV.
  • Women and other people whose partner is a man who has sex with men
  • People who inject chems or party drugs, and share needles
  • Sex workers
  • People whose partner is HIV positive and are having condom-less sex, unless their partner has been on HIV treatment for 6 months and their viral load is ‘undetectable’ (<200)

This list is not intended to cover everyone who can benefit from PrEP so if you are concerned that you may be at increased risk of acquiring HIV and would like to start/ discuss PrEP please book an appointment using this online form

How to find us

The Rosehill Clinic is in Block B on the first floor of St Helier Hospital.

First floor, B block
St Helier Hospital
Wrythe Lane