Community Musculoskeletal Service

During the current COVID- 19 pandemic the Sutton community musculoskeletal service is encouraging self management of musculoskeletal conditions at home. To help you do this there is an online resource where you can find advice and exercises. The link to this easy to use resource is

Our Musculoskeletel (MSK) service provides assessment, diagnosis and, where appropriate, manage or treat musculoskeletal problems.  The service is provided by a team of physiotherapists led by a Consultant Physiotherapist and Advance Physiotherapy Practitioners, with expert skills in the assessment and management of musculoskeletal conditions. Our team work closely with local orthopaedic, rheumatology and pain management services as well as other teams within Sutton Health and Care.

The service is for:

  • People aged over 16 years of age
  • Registered with a Sutton GP.

The service is not suitable for patients who are housebound. 

Accessing the service

Your GP may ask you to contact the musculoskeletal service if they think your symptoms are due to a problem with your joints or muscles. Alternatively you may be asked to contact us to by your hospital specialist following a diagnosis, injury, injection or operation. 

You will be asked to contact us by phone to arrange an appointment in our assessment clinic.

Please complete this MSK Assessment Form.docx[docx] 819KB and return as soon as possible to and at least two working days prior to your MSK appointment.  

What you can expect

We will ask you some questions, look at how you move and undertake a physical assessment. We will explain your diagnosis and start treatment which in most cases involves physiotherapy, either on an individual or group basis.  Occasionally we may need to organise further investigations such as x-rays or scans. We will review you with the results of these. Also occasionally we may suggest that another specialist within the hospital may help you, and we will be able to refer if needed. We will keep you GP updated regarding progress and outcome.   

If you are not improving as you would expect please let your physiotherapist know. This may result in a discussion and/or a review with an Advanced Practitioner about your diagnosis and management.

When attending the assessment clinic please: 

  • Bring all the information you have related to your issue - this may include past letters or results of investigations
  • Bring information about all of the prescribed and/or non-prescribed medications you are currently taking. This is important as we may offer steroid injections or review your medication. Please also let us know if you have allergies.
  • Come appropriately dressed for a physical examination. This may include undressing to expose your arms, legs or spine, so wear appropriate underwear. If you have a leg issue, please bring shorts.

Your assessment may take up to two hours, including waiting time so we suggest you account for this.

Where will I be seen?

We run assessment clinics from the following locations.

  • Outpatient Physiotherapy Department, Ferguson House, St Helier Hospital, Wrythe Lane, Carshalton SM5 1AA
  • Outpatient Physiotherapy Department, Jubilee Health Centre, Shotfield, Wallington SM6 0HY

Advice to help your recovery from COVID-19

There is much we are still learning about Covid-19, one thing we know for certain, is that the road to recovery isn’t always straightforward.

This short animation by The Chartered Society of Physiotherapy (CSP) illustrates what physiotherapists say many patients can expect when recovering from Covid-19. Don’t feel worried or discouraged if it takes a while to get your energy and fitness back.